AECOM, the world’s trusted infrastructure consulting firm, is seeking a strategic and experienced Head of Internal Communications to lead its internal communications function across Europe and India. This senior role is vital in shaping employee engagement, fostering cultural cohesion, and aligning internal messaging with global business priorities.
Operating at the intersection of leadership, strategy, and storytelling, the Head of Internal Communications will serve as a trusted advisor to executive leadership, while driving alignment between internal communications, enterprise goals, and external narratives.
Key Responsibilities
Strategic Leadership
- Design and execute a robust internal communications strategy for the Europe & India region, closely aligned with AECOM’s growth objectives, global positioning, and enterprise-wide initiatives.
- Shape a future-ready communications model that supports both regional nuances and global campaigns.
- Define and monitor KPIs and engagement metrics to evaluate communication effectiveness and drive continuous improvement.
Executive Counsel and Stakeholder Engagement
- Serve as a key communications advisor to the regional Executive Team, offering strategic insight on messaging, engagement, and reputation management.
- Build effective partnerships with senior stakeholders across business lines, functions, and geographies to ensure consistent, impactful, and trusted communication.
- Elevate leadership visibility through structured engagement programs, coaching, and executive communication support.
Change and Crisis Communications
- Lead internal crisis communications across the region, in collaboration with legal, HR, and operations teams to ensure transparency, continuity, and trust.
- Develop and implement communication plans for business change, transformation, and integration initiatives, ensuring clarity, speed, and empathy.
Integration with Marketing and Enterprise Communications
- Collaborate with global marketing and enterprise communications colleagues to ensure alignment of messaging and tone across all channels and regions.
- Champion the employee voice within the regional marketing and communications leadership team, bringing internal perspectives to strategic planning.
- Leverage external insights to inform and enrich internal storytelling, fostering a deeper connection between employees and AECOM’s market ambitions.
Content Strategy and Delivery
- Oversee the development of inclusive, outcome-driven, and audience-focused content that reflects AECOM’s values, strategy, and culture.
- Work closely with creative and content teams to optimize messaging across digital platforms and communication channels.
- Ensure internal communications are compelling, culturally relevant, and consistent with the organization’s brand identity.
Candidate Profile
Essential Skills and Experience
- Significant experience leading internal communications in a complex, matrixed, and global organization.
- Proven success advising senior leaders and navigating high-stakes scenarios, including crisis and transformation communications.
- Strong planning, organizational, and project management capabilities; able to manage competing priorities and meet deadlines under pressure.
- Demonstrated ability to lead geographically dispersed teams and inspire performance and engagement.
- Deep understanding of internal communications metrics, stakeholder analysis, and change management frameworks.
- Experience working across diverse cultural and geographic contexts, particularly within European and Indian business environments.
Qualities and Competencies
- A credible, confident communicator with excellent judgement and a calm, professional presence.
- A connector who thrives in complex organizations and works effectively across silos.
- Purpose-driven and highly collaborative, with a commitment to inclusivity and innovation in communication.
- Commercially aware and results-oriented, with the ability to translate business objectives into engaging internal narratives
What AECOM Offers
AECOM provides a dynamic, flexible hybrid work environment that empowers employees to perform at their best, whether from an office, remotely, or at a client site. As a Fortune 500 company and global leader in infrastructure services, AECOM offers access to cutting-edge tools, industry-leading expertise, and transformative projects that make a real impact.
Employees benefit from a competitive compensation package, comprehensive health and wellbeing programs, and a culture that values diversity, equity, inclusion, and sustainability. AECOM is a Disability Confident Employer and supports reasonable accommodations throughout the recruitment process.
Application Process
Interested candidates are invited to submit a CV and tailored cover letter, outlining suitability and motivation for the role. For further information, candidates may contact Katie Levy or Amanda Dear via LinkedIn.
For more information and to apply, please visit AECOM official website.
